Customer Care

Spirit offers a complete range of customer care services, designed to provide a comprehensive range of support before, during and after your data capture investment. Regardless of whether you are implementing a one-off project or a comprehensive solution, this is the trouble-free way of ensuring everything runs as smoothly as possible.

You can also register a new product, request a maintenance quote or request a return material authorization (RMA) number from the menus on the left.

Pre-Installation

Business process review	Evaluates how the latest data capture technologies can improve business processes
Wireless site surveys	Wireless requirements for your premises
Hardware surveys	Hardware installation and integration
Pre-configuration	Configures all new equipment prior to installation
Staging Service	Tests and prepares your system fully, prior to implementation

Installation

Hardware and software installation	Installation by our team of qualified engineers
Project management	Co-ordination of all project planning, management and implementation
Training	Delivery of a range of on and off-site training packages

Post - Installation

Help desk	Assistance with all your support enquiries
Wireless LAN site survey health check	Prevents any degradation in the performance of your WLAN system
Service programmes	Repairs and maintenance packages for your hardware
Upgrade service	Ensures your system is running with all the latest manufacturer upgrades

Forms

Pre-Installation

Installation

Post-Installation