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Mobile Connect™ Field Service is designed to manage your mobile work force.
Designed for mobile workers including meter reading, trades and service personnel.
Typical applications
- Downloading daily tasks; maintaining requests and task lists
- Scheduling – reassigning or reprioritising work and preventing bottle necks
- Service order assignment
- Viewing customer service and equipment data at any time
- Completing the service on site (including warranty repair and customer signatures)
- Route management
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Benefits of Mobile Connect™ Field Service |
Benefits of Mobile Connect™ Field Service
 Some of the primary benefits include:
- Time and cost savings through better time management and higher productivity
- Mobile workers can access the data they need to manage their work effectively
- Any changes to the job or new tasks can be notified immediately
- Shorter billing cycles
- First time problem resolution
In addition to aspects such as task management, status and verification, our solution provides back-end traceability and full reporting capabilities in real time. |
