Rugged mobile data capture solutions for field service

Efficient management of your field service operations

Spirit is a leading rugged mobile data capture specialist, offering business mobility solutions to field service industries across the UK.

Typical applications

• Downloading daily tasks; maintaining requests and task lists
• Scheduling - reassigning or reprioritising work and preventing bottle necks
• Service order assignment
• Viewing customer service and equipment data at any time
• Completing the service on site
• Warranty repair and customer signatures
• Route management

Spirit has developed Mobile Connect™, a highly scalable, enterprise-class mobile software platform designed to enable businesses to rapidly deploy a variety of mobile applications.

Mobile Connect™ Field Service keeps you in touch with your workers in the field, and keeps them up to date with the latest job information. The key benefits include:

• Time and cost savings through better time management and higher productivity
• Mobile workers can access the data they need to manage their work effectively
• Any changes to the job or new tasks can be notified immediately
• Shorter billing cycles
• First time problem resolution

In addition to aspects such as task management, status and verification, our solution provides back-end traceability and full reporting capabilities in real time.

We are authorised distributors for a wide choice of rugged PDAs & Tablet PCs, scanners, printers and wireless products from all the leading manufacturers including Motorola, Honeywell and Intermec.

Spirit has written a series of case studies on the field services market, please find out more below:

Elliot Loohire use the Dolphin 7900 - they needed a smart device that could be used for signature capture and enable them to reduce the amount of administration involved with the previous paperwork system.

Nalco's Field Service Engineers required mobile computing devices to carry out analyses of customer assets and selected the MC35 from Motorola.

PH Jones - breathed new life into a project that would
enable its field engineers to capture data electronically with the MC35 Enterprise Digital Assistant from Motorola.

Vibtech needed a powerful and rugged tablet PC that had a screen input. This would act as the Central Control Unit (CCU) in the new system, and would be used in a range of different scenarios.